Frequently Asked Questions

Freedom in form.

About ORIN

Where are ORIN objects made?

ORIN pieces are made with selected production partners who work to our specifications for materials, construction, and finish.

Each piece is checked before it leaves our studio.

Where are ORIN objects designed?

ORIN is designed in Shanghai.

Our work is shaped by a simple approach: considered forms, good materials, and objects made to be worn and lived with every day.

What makes ORIN different from other accessory brands?

ORIN starts with the material.

We do not consider all stones, pearls, or other materials within the same category to be equal. Quality can vary greatly, even when two pieces are made from the same material.

We look at color, clarity, surface quality, texture, and natural inclusions when choosing materials. We also consider how individual pieces work together as a whole.

We want ORIN objects to look good now and continue to feel right years from now.

Detail in form.

Materials

What materials does ORIN work with?

ORIN works with sterling silver, natural stones, crystals, freshwater pearls, and cellulose acetate.

We choose each material based on its quality, appearance, and how it works within the design.

The name of a material does not tell the whole story. Two stones of the same type can look and perform very differently.

How does ORIN select its natural stones and crystals?

Natural stones and crystals vary from piece to piece. Color, clarity, surface quality, internal inclusions, and even the way a stone catches light can all be different.

We select the stones ourselves, looking for good color, clean surfaces, clarity, and a balanced appearance. Where a design uses multiple stones, we also look for consistency between them.

We do not try to remove every sign of nature. The point is to find natural materials with the quality and character we are looking for.

How does the quality of natural gemstones vary?

Natural gemstones are not all the same. Stones of the same type can differ in color, clarity, surface quality, inclusions, and overall appearance.

Some differences are subtle; others are immediately visible. These differences affect how a stone looks in a finished piece.

This is why we select materials individually rather than buying by material name alone.

Lapis Lazuli

What makes high-quality lapis lazuli different?

Lapis lazuli can vary widely in color and quality.

We look for a rich, deep blue color and a clean, balanced appearance. Fine gold-colored pyrite can occur naturally in lapis lazuli and can add depth to the stone when it is subtle and well distributed.

We avoid stones with excessive pale calcite, heavy matrix, or inclusions that distract from the overall appearance.

Each stone is selected individually before it becomes part of an ORIN piece.

Clear Quartz

How does ORIN select clear quartz?

Clear quartz can range from very transparent to visibly cloudy, with different levels of internal inclusions and fractures.

For ORIN, we look for quartz with good transparency and a clean appearance. We avoid pieces with prominent cloudiness, visible fractures, or distracting inclusions.

Natural quartz will still have its own subtle variations. We simply select the pieces that meet our standards and work well together as a finished piece.

Sterling Silver

Why does ORIN use sterling silver?

We use 925 sterling silver for its durability, natural luster, and ability to develop a patina over time.

Silver changes with wear. Some people prefer to polish it back to a brighter finish, while others enjoy the softer surface that develops with time.

We see this change as part of living with the object rather than something that needs to be prevented completely.

Freshwater Pearls

Why does ORIN choose freshwater pearls?

We like freshwater pearls for their natural luster and subtle variation.

No two pearls are exactly alike. Shape, surface, size, and tone can vary naturally, so we select pearls that work well together and fit the design.

For us, the appeal of a pearl is not perfect uniformity, but the quality of the individual material.

Light in form.

Product

Are ORIN pieces suitable for everyday wear?

ORIN pieces are designed to be worn regularly.

Natural stones, pearls, and sterling silver are durable materials, but they are not indestructible. Water, chemicals, impact, and prolonged exposure to heat or moisture can affect their appearance over time.

With reasonable care, an ORIN piece can remain part of your everyday rotation for years.

See our Care page for material-specific care instructions.

Are ORIN sunglasses handcrafted?

ORIN sunglasses combine precision manufacturing with skilled finishing.

Each pair is checked for its material, construction, fit, and finish before shipment.

We care about the quality of the finished frame rather than using craftsmanship as a marketing claim.

How do I choose the right ORIN sunglasses?

Start with the frame shape, proportions, and measurements.

Each ORIN frame has its own proportions and fit. Product pages include the key measurements to help you compare styles before ordering.

If you are unsure about the fit, contact us and we can help you choose.

Rooted in form.

Orders & Service

How long does shipping take?

Orders are prepared and dispatched within 2–5 business days.

All orders include tracked shipping.

Estimated delivery times vary by destination:

Canada: 10–20 business days

United States: 8–20 business days

Australia: 10–25 business days

United Kingdom: 8–20 business days

European Union: 10–25 business days

Delivery times may vary depending on the destination, customs clearance, and local carrier.

What is ORIN’s return policy?

We accept returns within 14 days of delivery.

Items must be unused, unworn, and returned in their original condition and packaging.

Earrings cannot be returned or exchanged due to hygiene reasons.

If your piece arrives damaged or has a manufacturing issue, please contact us and we will review the best solution.