From our studio to your hands.
Preparation
Each ORIN piece is checked and prepared before shipment.
Orders are prepared and dispatched within 2–5 business days.
During small releases or periods of higher order volume, preparation may take slightly longer.
Delivery
All orders include tracked shipping.
Estimated delivery times:
Canada
10–20 business days
United States
8–20 business days
Australia
10–25 business days
United Kingdom
8–20 business days
European Union
10–25 business days
Delivery times may vary depending on the destination, customs clearance, and local carrier.
Duties & Taxes
International orders may be subject to local duties or taxes.
ORIN is not responsible for duties, taxes, or customs delays imposed by local authorities.
Any applicable charges are determined by local authorities.
Shipping Details
Please review your shipping information carefully before completing your order.
If there is an issue with your delivery, please contact us at:
We will help review the shipment details and assist where possible.
Returns
We hope every ORIN object becomes something you keep and wear often.
If your order does not feel right for you, please contact us within 14 days of delivery.
To be eligible for a return, items must be unused, unworn, and in their original condition and packaging.
For hygiene reasons, earrings cannot be returned or exchanged.
Return shipping costs are the responsibility of the customer.
Product Concerns
Every ORIN piece is checked before shipment. However, if your item arrives damaged or has a manufacturing issue, please contact us within 14 days of delivery.
Please include your order information and photos of the piece so we can understand the issue.
We will review each case and assist with the most appropriate solution, including repair, replacement, or other support.
For more details: